Highlander •
How to wipe your KeepKey
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⚠️ SECURITY ALERT: KeepKey does NOT provide phone support. If you are on the phone with someone claiming to be from KeepKey, they are a SCAMMER!
Highlander •
Handling forgot PIN’s
Handling forgotten PIN’s
If you forgot your PIN, don't fret! You can always wipe your KeepKey and restore from seed and set a new pin.
On startup
Click “Forgot your pin”
Next, wipe your device
After wiping your device, you can proceed to device recovery.
(If for any reason this feature is not working in KeepKey Desktop, you can also use our legacy updater app)
Releases · keepkey/keepkey-updater
Contribute to keepkey/keepkey-updater development by creating an account on GitHub.
github.com
It has a similar message for forgot pin on startup.